Data Privacy Policy


This privacy policy sets out how we use and protect any information that you give us.

This policy is effective from 13.06.2022

Wivenhoe Film Theatre is the Data Controller who determines the purposes and means of processing personal data.

We may change this policy from time to time by updating this page.

What we hold and how it is collected

 We may hold the following information on you:

  • name
  • home address
  • email address
  • phone number

This information may be collected from membership forms, online ticket purchases, your request to join our mailing list via our website or by requesting our staff to put you on our mailing list. In addition, your details may be held if you donate money or became a Life Member of the Wivenhoe Film Theatre.

How we use this information

 We use this information to keep in contact with you about forthcoming films and other local events either by e-newsletter or email. We may contact you by post or telephone if you have not supplied us with an email address.

We do not disclose your details to third parties for marketing purposes.

If you are a member of Moving Image or are on the mailing list, we keep your name and email address on Mailchimp, an online service which provides us with secure email management facilities. You may read Mailchimp’s privacy policy here

The Moving Image website is hosted on WordPress, a content management system.  If you have purchased tickets and/or membership via the website then your details are held securely on the WordPress site.  Financial information is not held once the transaction is complete.  You can read the WordPress privacy policy here

How long we keep this information

 If you are a member we retain this information so long as you remain a member or for 2 years after your membership ceased. If you have requested to join our mailing list, your information will be retained until 2 years after you last opened a communication from us.


 We will treat all of your personal information in strict confidence and we will take all reasonable steps to keep your personal information secure once it has been transferred to our systems.

We will notify you of a suspected data security breach, in addition we will inform the Information Commissioner’s Office where legally obliged to do so.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

 If you have a complaint about how we are managing your personal data you can contact the Information Commissioner’s Office (ICO) which is the data privacy supervisory authority in the UK.  0Under the GDPR (the EU General Data Protection Regulation), you have a number of other specific rights with regards to your personal information. Please contact us by email or post if you wish to exercise any of the following rights:

  • Right of access 
    You may request a copy of the data we hold about you.
    Your data will be supplied as soon as is practical but no later than 30 days after your request. We will require you to provide proof of identity before we can release this information. There is no charge for making a request.
  • Right to correction
    You may request us to correct any information we are holding on you that is incorrect or incomplete.
  • Right to erasure
    You may request that we remove your personal data from our records.
  • Right to object
    You can request that we no longer process your data.


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